SITA World Tours has created this privacy statement in order to demonstrate our firm commitment to our visitors’ and customers’ privacy. The following discloses the type of personally-identifying data collected, as well as the general purpose and/or use of the information gathered, via www.sitatours.com. We continually look to improve our features and services. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on privacy practices at SITA. This privacy policy was updated January 18, 2006. At SITA, your privacy is important to us and we want to make sure you like hearing from us. We, or an agent partner, may contact you to follow-up on requests for information we receive through the SITA Web Site but we do not release personally-identifying guest information to other companies for their own marketing purposes.
To contact us by postal mail:
SITA World Tours
16250 Ventura Blvd. Suite 300
Encino, CA 91436
By email:
sitatours@sitatours.com
By phone:
1.800.421.5643
You acknowledge and agree that this policy does not apply to non-personally-identifying information collected through the SITA Web Site or for any information collected other than through the SITA Web Site.
Acceptance of this Policy
By using the SITA Web Site, you agree to this policy. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of the SITA Web Site following the posting of changes to these terms on this site means you accept these changes.
Other Sites
The SITA Web Site may contain links to other sites. Other sites may also reference or link to the SITA Web Site. SITA is not responsible for the privacy practices or the content of such other sites. Any information you may disclose at these other sites is not governed by this privacy policy. We encourage you to review these policies at any site you visit.
Assurances
If you feel you have a dispute with SITA regarding our privacy policy procedures and practices, or you feel your privacy has been violated, please contact SITA by email or by phone.
Security
It is our intent to protect against the unauthorized use of personally-identifying information that we have collected from you. We use a variety of technologies and processes for protection of our customer data. We work to limit the personally-identifying information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you request a brochure or create an account on our web site, your personal information is transmitted in an encrypted format. We always want to provide you with the best possible service. To do this, we collect information that allows us to, among other things: enhance your experience on the SITA Web Site, send you brochures or offers we believe may be of interest to you, identify your product and service preferences, customize our communications to you, process your travel reservation, or contact you about the status of your reservation.
Cookies
“Cookies” are pieces of information that may be placed on your computer by a Web site for the purpose of facilitating and enhancing your communication and interaction with that Web site. Almost all Web sites use cookies for these purposes. We may use cookies (a) to customize your visit to the SITA Web Site, (b) to deliver content consistent with your stated interests and the manner in which you browse and/or buy on our site, (c) to save your password (if you have registered with us) so you don’t have to re-enter it each time you visit the SITA Web Site.
Click-stream
As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as “click-stream data,” can be collected and stored by a Web site’s server. Click-stream data can tell us, among other things, the type of computer and browsing software you use, the address of the Web site from which you linked to the SITA Website, and, in some instances, your e-mail address. We may use click-stream data for various purposes including to determine how much time visitors spend on each page of our site, how visitors navigate throughout the site and how we may tailor our Web pages to better meet the needs of visitors. When you email content from the SITA website to another party, the information captured is used solely to fulfill the request. When you refer another party to SITA using our online “SEND THIS TOUR TO A FRIEND,” service, the information is used to contact the individual on your behalf. The referral information is not used for any other purpose unless the referral contacts SITA.
Business Information
Information collected from our agent partners specific to the agent and other information used to identify the agency will be used solely for account creation and verification. Other sales information regarding activities that support doing business with SITA may be voluntarily provided. Contact information given for the purpose of ordering supplies will not be used for any other purpose than fulfilling those orders.